Refund Policy

Last updated: January 1, 2025

This Refund Policy describes when and how refunds are processed for services and content provided by southeastsoundscape.com ("we", "our" or "site"). By using our website, you agree to the terms below.

1. Nature of Services

We are an informational platform that provides content, reviews, and redirects to third-party sites. We do not sell physical products, operate casino games, or process casino bets or payments. Any transaction carried out on third-party sites is subject to their policies.

2. Purchases on Third-Party Sites

If you made payments, deposits, or subscriptions on third-party sites (e.g., recommended casinos), refunds must be requested directly from the respective provider. We do not have access to your transactions, do not manage payments, and cannot issue refunds on behalf of third parties.

3. Digital Content and Subscriptions on Our Site

If we offer our own digital products or services (e.g., premium content, reports, or informational subscriptions) via southeastsoundscape.com, the following rules apply:

• Digital Deliveries: Due to instant access, refunds are evaluated case-by-case in situations of proven technical failure in delivery.
• Subscriptions: You may cancel at any time. Payments already processed for the current period are typically non-refundable, unless required by law.
• Billing Errors: In case of duplicate charge or evident technical error, we will issue a full refund of the undue amount after verification.

4. Refund Eligibility

• Requests must be made within 14 days from the applicable transaction date.
• We may request proof (receipts, confirmation emails, or screenshots).
• No refunds for unmet expectations when the service was delivered as described.

5. Request Process

To request a refund related to products/services offered directly by us, contact us via the email below including: problem description, purchase date, and any relevant proof. We will respond within 5 business days with next steps.

6. Refund Timelines

After approval, the refund will be processed using the original payment method where applicable. The time for it to appear on your statement may vary from 5 to 15 business days depending on the financial institution.

7. Chargebacks

We encourage you to contact us before initiating a chargeback with your bank. Disputes opened without a prior attempt at resolution may delay the process. We will provide necessary documentation to assist in resolution.

8. Changes to This Policy

We may update this Refund Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised policy.

9. Contact Information

For questions about this Refund Policy, contact:

• Email: support@southeastsoundscape.com
• Website: www.southeastsoundscape.com